FAQs

Q.  WHERE ARE YOU LOCATED?

THE WEST SIDE OF THE CITY CENTER OF LUND, ONLY A SHORT DISTANCE FROM SPARBANKEN ARENAN.


Q.  DO YOU DELIVER?

YES JUST INFORM ME OF WHERE IT'S GOING AND YOU WILL GET AN ESTIMATED DELIVERY COST.


Q.   HOW LONG IN ADVANCE SHOULD I PLACE MY ORDER?

WEDDINGS CAN BE BOOKED UP TO 16 MONTHS IN ADVANCE! I USUALLY RECOMMEND BOOKING AT LEAST 4-6 MONTHS BEFORE WEDDINGS, AS THE WEDDING SEASON TYPICALY BOOKS UP VERY QUICKLY AND I CAN ONLY TAKE SO MANY EVENTS EACH WEEKEND. FOR CUSTOM CAKES FOR SPECIAL EVENTS, 2 MONTHS IS ALWAYS A GOOD AMOUNT OF TIME, ALTHOUGH IF YOU HAVE A LAST MINUTE REQUEST I WILL DEFINATELY TRY TO MAKE IT WORK! FOR 1-TIERED SIGNATURE CAKES, 2 WEEKS IS THE TYPICAL TIME REQUIREMENT.


Q.   HOW FAR IN ADVANCE DO I NEED TO ORDER?

FOR WEDDING CAKES, YOUR BEST BET IS TO GET IN AS SOON AS POSSIBLE. I ALLOW CLIENTS TO LOCK IN DATES WITH A DEPOSIT FOR UP TO 16 MONTHS IN ADVANCE! MANY OF MY POPULAR MONTHS (MAY, JUNI, JULI, AUG, SEP) WILL BOOK OUT MONTHS AHEAD OF TIME. 


Q.   I HAVE AN IMAGE OF DESIGN I WANT. CAN I SEND YOU THAT IMAGE AND YOU REPLICATE IT?

I DO NOT COPY ANY OTHER CAKES, YOU CAN SURE SHOW ME WHAT YOU WOULD LIKE AND I DO MY STYLE AND TAKE ON YOUR IDEAS.


Q.   WHERE CAN I FIND YOUR PRICING?

 YOU FIND STANDARD PRICES UNDER "CAKES", IN ALL OTHER CASES MAIL ROSIE'S AND EXPLAIN WHAT YOU WOULD LIKE TO ORDER AND YOU WILL RECIVE AND ESTIMATED PRICE. ALL ORDERS ARE PAID FOR UPON BOOKING.


Q.  CAN MY FLORIST DO THE FLOWERS ON MY CAKE?

UNFORTUNATELY, I DO NOT ALLOW ANYONE ELSE TO DRESS MY WEDDING CAKES OR CELEBRATION CAKES. THE FINISHING TOUCHES ARE OFTEN THE ENTIRETY OF THE DESIGN AND SOMETHING I REALLY PRIDE MYSELF ON! IN SELECT CIRCUMSTANCES I WILL WORK TOGETHER WITH YOUR FLORIST AND HAVE THEM SUPPLY THE CAKE FLOWERS. I WILL THEN PREPARE THEM AND PLACE THEM AHEAD OF DELIVERY.


Q.  DO YOU DO GLUTEN FREE/DAIRY FREE/ALLERGY FRIENDLY CAKES?


ALL ROSIE'S CAKES ARE GLUTEN FREE, DAIRY FREE, SOY FREE AND FREE FROM A LOT OF DIFFERENT NUTS. ROSIE'S STUDIO HAS A SAFE ENVIRONMENT AS I NEVER TAKE IN PRODUCTS CONTAINING GLUTEN OR DAIRY. THERE IS ALSO VEGAN OPTIONS AMONG THE CAKE FLAVORS.




RENTALS PROUCTS


CAKE STANDS AND MACARON TOWERS ARE AVAILABLE FOR RENTAL.

IN THE MACARON TOWER DESIGN YOU HAVE TO RENT THE PLASTIC TOWER WHERE THE MACARONS ARE PLACED.


THE RENTAL PERIOD IS 3 DAYS; THE PICK UP/DELIVERY DAY, PARTY DAY AND THE RETURN DAY. SHOULD THE RENTAL PRODUCTS NOT BE BACK ON THE RETURN DAY, THE LESSEE WILL BE CHARGED CONTINUOUSLY UNTIL THE RENTAL PRODUCTS HAS BEEN RETURNED.


WHEN YOU RENT FROM ROSIE'S, YOU UNDERTAKE TO RETURN THE RENTAL PRODUCTS IN THE SAME CONDITION AS UPON SIGNING THE RENTAL CONTRACT. IF SOMETHING BREAKS OR GETS DAMAGED DURING THE RENTAL PERIOD, YOU AS A CUSTOMER WILL BE CHARGED FOR THAT RENTAL PRODUCT.


ROSIE'S TAKES CARE OF THE CLEANING OF THE RELTAL PRODUCTS, ALL YOU HAVE TO DO IS TO MAKE SURE IT'S CAREFULLY AND NICELY WRAPPED UP AND PACKED IN THE RETURN BOX WHICH INCLUDE INSTRUCTIONS FOR YOU OR THE KITCHEN PERSONEL.

WHEN SIGNING A RENTAL CONTRACT YOU WILL BE INFORMED WHAT APPLIES TO THAT OR THOSE PRODUCT YOU ARE RENTING. ALL OF ROSIE'S CAKE STANDS, TOWERS AND PLATES ARE DELICATE AND CAN ONLY BE HAND WASHED.

BEFORE RETURNING PLEASE JUST WIPE OFF ANY BUTTER CREAM OR CAKE THAT'S LEFT ON.

SHOULD THE PRODUCTS BE DAMAGED DUE TO ERROR HANDLING YOU MAY BE BILLED FOR IT.